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Why Overreliance on Citizen Development Is a Dead-End Strategy

Updated: Jan 27, 2022

Citizen development refers to the idea of bringing non-technical employees into the software development process.

This approach usually applies low-code/no-code platforms that enable knowledge workers to quickly assemble applications, spin up UIs, and connect various software-as-a-services (SaaS). The theory is that powerful capabilities at the hands of employees, including people like business analysts and marketers, would empower them to construct their own applications and workflows, thus increasing efficiency and operational agility.

In an accelerating digital economy short on high-tech skills, citizen development is...



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